When it comes to IT at small businesses and dental offices, Brett Harrison has been constantly adapting to change since he started Right Click Computer Solutions in 2011. His core business is centered on using technology to help small businesses run more efficiently and effectively, but he also makes sure that they are protected from anything that could impact their cash flow. Harrison’s ability to integrate cutting edge technology and software into his clients’ businesses means they can offer more services, handle more customers, and improve their internal processes to achieve growth and scale.
When it comes to best practices, security is a major focus for Right Click Computer Solutions because dental offices are dealing with a lot of confidential patient information. Secure passwords are not always going to be the end-all-be-all to cyber threats, but among other things, they can help. On top of creating strong passwords, companies like Right Click can set up other lines of defense to increase the security of your network. Individually, all of these services play different roles, but they have power in numbers and multiple layers of security are recommended.
Preventative or Reactive
Hackers and ransomware have become a plague, so having a second form of security can be critical to your business’s ability to function. Multi-factor authentication systems require attempted logins to be verified in different ways to make sure the person logging in is an authorized user; setting up a firewall will ensure there is a barrier between your network and the outside world; antivirus/antimalware and patch management software is designed to keep your system clean and constantly up to date.
It may not be possible to do “everything” and become completely impenetrable to viruses and ransomware, but if you are hit with ransomware, having good backups can save you in the long run. Ideally, you want backups taken at least once an hour and stored both offsite and onsite, but having an IT company available to react is the only way to make sure that your backups are truly protected. Right Click runs a recovery scenario with all of their clients’ backups once a month and they are constantly monitoring the backups in case anything goes wrong.
Other process improvements include employee education and training, current system updates, and remote desktop cloud servers that enable you to access all of your systems and information from anywhere. By staying up to date with the latest technology, you will greatly decrease your network vulnerability, but having a professional who can tailor it to the needs of your business is invaluable. Businesses like Right Click Computer Solutions can help protect your business and increase your capacity.