The Dental Spa, with Jessica and Tony Martin
Episode 28:
Jessica Martin, the owner of Martin Management and co-owner of Martin Dental, a thriving dental office in Eau Claire, Wisconsin, loves sharing ways to help dental offices decrease patient anxiety and make the dental experience positive for every patient. She uses her background in psychology to get to the real reasons why patients feel anxious or fear at the dentist and has created tools for dental offices to remove some of the most common barriers to dental care. Jessica has traveled around the country to teach teams how to do the patient experience better and has been featured on the Dentalpreneur Podcast, WEAU 13 News, has been on the Dental Marketing Guy YouTube show, and was a speaker at the Vivid Progression dental conference in the Bahamas.
What You Will Learn:
- How Jessica Martin distinguished her dental practice from competitors without marketing
- How her background in psychology enabled her to take a new approach to patient growth and retention
- The tools Martin uses to absolve patients of their fear and anxiety
- Lessons that they learned about the business side of running a practice
- The challenges associated with scaling a dental practice or expanding
- Common financial mistakes that dentists make in growing their practice
- The most important areas to focus on as a new practice owner
How to contact Jessica Martin
- Website: www.martinmanagementllc.com
- Facebook: www.facebook.com/MartinManagementEC
- LinkedIn: www.linkedin.com/in/martindentaljessica/